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FAQs

Straight answers.

Contracts, variations and getting paid in NSW.

Contracts

Do I need a written contract in NSW?
It depends on the job. For residential building work, the Home Building Act uses more than one price line, including GST, and it looks at who the contract is with. A subcontract between licensed contractors, and specialist work that is not residential building work, sit outside those written-contract sections. Which NSW building contract applies
How much deposit can I ask for?
For residential building work, no more than 10% of the contract price.

Variations

How do variations work?
On a residential contract the Act’s contract rules apply to, an agreement to vary the contract or the plans has to be in writing and signed by or on behalf of each party. That is not the rule for every commercial job or every subcontract. Write the change, the price and any extra time before you do the work. Building contract variations in NSW

Getting paid

What can I do if a customer doesn't pay?
Get your paperwork together, ask in writing, then make a payment claim under the Security of Payment Act. Homeowner jobs are covered too. See how it works
How long does a customer have to pay?
Whatever your contract says. Full Whack homeowner contracts say 5 business days. Subcontracts can't be longer than 20 business days (Security of Payment Act s11).
What is a payment claim?
A formal request for payment under the Security of Payment Act. It sets out the work, the amount, and says it's made under the Act. They have to reply with a payment schedule within 10 business days, or sooner if the contract says so.

Full Whack

Is my first contract really free?
Yes. No card needed.
Can I cancel my plan?
Yes, anytime.
Who owns my contracts?
You do. Download them anytime.
Is this legal advice?
No. Full Whack contracts are built on NSW law, but we're not your lawyer. For complex disputes, speak to one.