Chase it the right way
How to chase unpaid work in NSW.
Do it in the right order and you keep your options open. Skip a step and you can lose them.
Doing work for homeowners? Since 1 March 2021, the Security of Payment Act covers homeowner jobs too.
- 1Get your paperwork together.Contract or quote, invoices, signed variations, photos and messages. The more you have in writing, the stronger your claim.
- 2Ask in writing.A short, polite reminder with the amount and the due date. Keep a copy.
- 3Make a payment claim.A formal claim under the Security of Payment Act. It has to say it's made under the Act. Time limits apply, so don't sit on it.
- 4Watch the 10-day clock.They have 10 business days to reply with a payment schedule. If they don't reply or don't pay, you can go to adjudication or recover the debt in court.
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